Privacy Policy

At Synevra™, your privacy and the security of your personal information are our highest priorities. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or engage with our services. By accessing or using our site, you agree to the practices described here.

1. Information We Collect

We may collect information in the following ways:

• Information You Provide: Name, email address, phone number, billing/shipping details, payment information, and any communications through forms or customer support.
• Order & Transaction Data: Purchase history, transaction records, and service interactions.
• Automatically Collected Data: IP address, device/browser type, pages visited, referral sources, and activity captured through cookies or analytics tools.

All payments are processed securely through encrypted third-party gateways. Synevra™ does not store full credit card information.

2. How We Use Your Information

• To process and fulfill your orders
• To respond to inquiries and provide customer support
• To send order confirmations, shipping updates, and important notifications
• To improve website functionality, performance, and user experience
• To send promotional communications, with the option to unsubscribe at any time
• To detect, prevent, and address fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and improve site performance. You may adjust cookie preferences through your browser settings, though some functionality may be affected.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information. While we strive for maximum security, no system is completely risk-free.

5. Sharing Information

We only share information with trusted partners who assist with payments, shipping, analytics, marketing, or customer support. These partners are contractually obligated to use your data solely for authorized purposes.

6. Your Rights

Depending on your jurisdiction, you may request access to, correction, deletion, or restriction of your personal data. You may also opt out of marketing communications at any time via the unsubscribe link or by contacting us directly.

7. Data Retention

We retain personal information only as long as necessary to fulfill purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted with a revised effective date. Continued use of our website constitutes acceptance of these changes.

For questions about this Privacy Policy or our data practices, please contact our customer support team. Synevra™ is committed to transparency, security, and maintaining your trust at all times.